HK's high standards are a true reflection of our own

"We've been using HK for our deliveries in France and Europe for over ten years now. HK's high standards really match our own. Direct contact with our customers, this rigor plays an essential role for our company."

Problem statement

A company specializing in the design of innovative equipment and solutions in the field of radiation protection, serving the nuclear, military and civil defense markets, hospitals, universities, research laboratories and other specialized industries.

Faced with ever more stringent and precise customer requirements, the company needs a reliable, professional and flexible partner to transport its goods, which are characterized as sensitive, fragile and high value-added.

Safety, respect for commitments and trust are the key words in this collaboration.

Standard request

	Timing	Type of merchandise	Journeys
Customer call/email	Monday at 2:00 p.m.	Packages	Shuttle to and from FR-DE 2 pick-up points + wait
Pick-up N°1	Monday at 5:00 p.m.	1 capsule	Pick-up location	Strasbourg (67)
Delivery requirements	Tuesday at 09:00		Place of delivery	Julich (DE52)
			Wait 1h30 for welding
Reloading	Tuesday at 10:30 a .m.	1 welded cap	Pick-up location	Julich (DE52)
Removal n°2	Tuesday, 12:00 noon	2 test capsules	Pick-up location	Köln (DE50)
Delivery requirements	Afternoon	1 welded capsule 2 test capsules	Place of delivery	Strasbourg (67)

Special features

• Request key contacts in Germany
• Bilingual driver required
• 2 pick-up points and driver waiting for handling

Proposed solution

• A dedicated LV vehicle
• Compliance with loading/delivery requirements
• Contacting customers
• A dedicated contact at HK to monitor transport developments